Please read these terms and conditions of use carefully before using this site. By connecting to this site, you accept, without reservation, these terms and conditions.
In accordance with article 6 of Law no. 2004-575 of 21 June 2004 on confidence in the digital economy, the parties responsible for this website https://fastrepro.com/ are :
Website publisher:
The https://fastrepro.com/ website is published by VISTORY, a simplified joint stock company with capital of 150,000 euros, whose registered office is located at 13 avenue Morane Saulnier – 78140 Vélizy-Villacoublay, registered with the Versailles Trade and Companies Register under number 809 772 825, intra-community VAT number 809 772 825.
The editorial manager is Mr Alexandre Pédemonte.
Website host:
The https://fastrepro.com/ website is hosted by OVH.
PERSONAL DATA PROCESSING POLICY
COOKIES
Article 1 – Owner and data controller
This Policy concerns the processing of personal data carried out by VISTORY, a simplified joint stock company with a capital of 150,000 euros, whose registered office is located at 13 avenue Morane Saulnier – 78140 Vélizy-Villacoublay, registered with the Versailles Trade and Companies Register under number 809 772 825, intra-community VAT number 809 772 825 (hereafter “VISTORY”), in its capacity as data controller of the personal information collected and processed via the https://fastrepro.com website (hereafter the “WEBSITE”).
VISTORY has appointed Mr David Dupont, Director of Operations, as Data Protection Officer.
If the CUSTOMER has any questions about the processing of data, the content hereof, his rights under applicable legislation or how to update the information, he is invited to send an e-mail to: dpo@vistory.com.
Article 2 – Scope of application
This Policy applies to the SITE, to all orders placed and services provided via the SITE, and to all Internet users who have consulted and/or used the SITE in any way whatsoever.
Article 3 – Personal information collected
Subject to applicable laws, VISTORY collects personal information about customers using the SITE and/or placing orders on the SITE (hereinafter “CUSTOMER”) or about any third party whose information the CUSTOMER provides to VISTORY when :
Registering on the SITE and updating the CUSTOMER’s account;
Filling in the online quote form;
Any offline exchanges between the CUSTOMER and VISTORY, by telephone, fax, SMS, e-mail or post, for example.
The CUSTOMER’s data may also be collected when the CUSTOMER fills in only part of the fields to be filled in on the Site or when the entry is abandoned during the process. This data may be used by VISTORY to contact the CUSTOMER in order to offer to finalise the order and/or for marketing purposes.
The information collected is the following: surname, first name, employer’s name / company name, billing address, delivery address, e-mail and telephone number.
Subject to applicable legislation, VISTORY reserves the right to supplement the data collected with information obtained from third parties authorised to share it (e.g. public sources to obtain the CUSTOMER’s SIRET or sector of activity).
If the CUSTOMER provides personal data concerning a third party, it is the CUSTOMER’s responsibility to ensure compliance with the applicable regulations on the protection of personal data and in particular its obligations to obtain the prior consent of the third parties concerned. In this respect, in accordance with the applicable regulations on data protection, the CUSTOMER declares to have informed the third party concerned and obtained its express consent to provide its personal data and to have informed it of the way in which VISTORY collects, uses, discloses and stores personal data.
Article 4 – Purposes of processing
The CUSTOMER authorises the personal data collected as described in article 3 above, to be collected, stored and used:
To enable VISTORY to fulfil its contractual obligations with the CUSTOMER;
To enable VISTORY to fulfil its legitimate interest (e.g. for internal administrative purposes, customer management, data analysis and benchmarking, direct marketing, maintenance of automatic back-up systems or detection or prevention of any criminal activity);
To enable VISTORY to meet its legal obligations (e.g. to respond to requests from the tax and/or social authorities).
Article 5 – Legal basis for processing
Subject to applicable laws, VISTORY collects and processes the CUSTOMER’s personal data for the following purposes:
Processing and executing the order and issuing the related invoice
Legal basis: contractual, legitimate interest to guarantee the best level of services and consent of the CUSTOMER when required.
To manage and administer the CUSTOMER’s use of the SITE (user account).
Legal basis: contractual, legitimate interest in guaranteeing the best level of service and consent of the CLIENT when required.
To manage the commercial relationship with the CUSTOMER (customer service; support)
Legal basis: contractual, legitimate interest in guaranteeing the best level of service and consent of the CUSTOMER when required.
Monitor, measure, improve and protect the SITE and its content and offer a personalised, high-quality user experience (data used here in pseudonymised form).
Legal basis: legitimate interest in guaranteeing the best level of service.
To carry out internal checks on the Site, applications, systems and services in order to test and improve their security, delivery and performance.
Legal basis: legal obligation.
To provide any information to the CUSTOMER in accordance with regulatory or legal obligations.
Legal basis: legal obligation.
Detecting, preventing, investigating or preventing criminal, illegal or prohibited activities, or protecting VISTORY’s rights (including liaising with law enforcement agencies).
Legal basis: legal obligation.
Contacting the CUSTOMER for marketing campaigns, advertisements, or targeted information that may be useful to the CUSTOMER, based on the CUSTOMER’s use of the SITE.
Legal basis: contractual, legitimate interest in guaranteeing the best level of service and consent of the CUSTOMER when required.
To carry out data analysis and comparative analysis
Legal basis: contractual, legitimate interest in guaranteeing the best level of service and consent of the CLIENT when required.
Article 6 – Retention period
To the extent permitted by applicable laws, VISTORY will retain the CUSTOMER’s information for the duration of the business relationship, and after the closure of the user account, when the user account request is refused or the user account opening is not finalised by the CUSTOMER.
This information will be retained and used for legal, tax, regulatory, anti-fraud and legitimate business purposes of VISTORY for as long as legally permitted.
In the event that VISTORY no longer requires the personal data, VISTORY will destroy it in a secure manner (without information or notice).
Article 7 – Transmission to third parties
VISTORY may transmit and share the CUSTOMER’s personal data:
To any company belonging to the VISTORY Group, for the purposes indicated in this Policy (for example: for global information management and customer relationship management; for accounting and software and service improvement purposes; and in order to provide information, applications, products or services requested by the CUSTOMER);
To service providers and agents (including their sub-contractors) or third parties processing information on behalf of VISTORY (e.g. delivery service providers, payment processing service providers, 3D printing reproduction service providers, auditors and consultants) so that they can assist VISTORY in fulfilling the CUSTOMER’s order and in complying with its legal and regulatory obligations;
To any third party including any administrative authority or public body, in order to comply with VISTORY Group’s legal and regulatory obligations, including legal or regulatory reporting and the detection or prevention of unlawful acts;
To any third party, in the context of existing or imminent legal proceedings, provided that VISTORY is legally authorised to do so (for example, in response to a court order);
Article 8 – Marketing actions
VISTORY may from time to time use the CUSTOMER’s information in order to contact the CUSTOMER with the purpose of communicating information about its applications, products and services that may be of interest to the CUSTOMER.
VISTORY may also share the CUSTOMER’s information with companies of the VISTORY group and carefully selected third parties so that they can contact the CUSTOMER with information about applications, products and services that may be of interest to him, by telephone, mail, SMS or e-mail.
This processing is carried out on the following legal bases: contractual, legitimate interest in guaranteeing the best level of operation and quality of the applications, products and services and the consent of the CUSTOMER when required.
The CUSTOMER may request that marketing actions aimed at him/her be terminated at any time by sending an e-mail to: contact@vistory.com.
Article 9 – Right of access, rectification, portability and deletion of personal data
Insofar as required by the laws in force, the CUSTOMER has the following rights:
The right to know how the data is used and the right to access it;
The right to request the modification, rectification, updating or deletion of data and to restrict the processing of data;
The right to object to the processing of data;
The right to block or delete personal data that is inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or storage of which is prohibited;
The right to receive personal data in a structured, commonly used and machine-readable format, or to have it sent directly to another company, if technically feasible (“data portability”);
The right to withdraw consent at any time – where consent was required;
The right to refuse any decision based on automated processing of personal data, in particular profiling; and
The right to lodge a complaint with the supervisory authority responsible for data protection issues, the Commission Nationale de L’Informatique et des Libertés, https://www.cnil.fr/fr/plaintes.
In order to exercise any of the rights mentioned above, the CUSTOMER must follow the following procedure: send an email specifying the subject of his request and using the following email address: dpo@vistory.com.
In case of withdrawal of consent to the use of personal data for the purposes set out in this Policy, the CUSTOMER is informed that VISTORY may no longer be able to provide access to all or part of the SITE, applications and services.
Article 10 – Changes to this Policy
This Policy may be modified from time to time without prejudice to the rights applicable in this respect. The CUSTOMER is invited to consult this Policy regularly to keep abreast of the latest version in force (with the date of the document indicated at the bottom of the page as the reference).
Article 11 – Security measures
VISTORY ensures data security by taking technical and organisational measures to ensure the security of personal data processing and data confidentiality, in application of the French Data Protection Act and the RGPD, and more precisely the measures necessary to prevent their unlawful or unauthorised processing or their accidental loss, destruction and/or damage.
VISTORY endeavours to protect the CUSTOMER’s personal data. The CUSTOMER is responsible for the confidentiality of their authentication information, such as identifiers, passwords or trademarks (collectively, the “Data”). They transmit the Data to third parties at their own risk. The CUSTOMER is responsible for any misuse of the Access Data resulting from a breach of these obligations.
The CUSTOMER ensures that all persons entitled to access and use its Data will exercise due diligence in their use and in particular will:
Immediately report to VISTORY any errors, bugs and flaws affecting the VISTORY website https://fastrepro.com, when they become aware of such events;
Refrain from using the SERVICE for any illegal purpose;
Will not propagate viruses, Trojan horses or other malicious code through the VISTORY services;
will not attempt to access the profile and personal data of other CUSTOMERS, use the account of another CUSTOMER or impersonate a CUSTOMER.
If the CUSTOMER believes that his account has been hacked, he is invited to contact VISTORY’s customer service at the following e-mail address: contact@vistory.com.
Article 12 – No transfers outside the European Union
VISTORY’s infrastructure is hosted in a data centre designed and operated in France. Data processed directly by VISTORY are not transferred outside the European Union.
Article 13 – Other websites and social networks
If the CUSTOMER follows a link from VISTORY’s SITE, applications or services, to another site or service, this Policy is no longer applicable. VISTORY is not responsible for the privacy practices of third party sites or services and VISTORY encourages the CUSTOMER to read the privacy policies posted on the relevant sites or services.
Article 14 – Cookies, statistics and traffic data
VISTORY uses on the SITE, among other technologies, cookies that facilitate the use of the SITE and of the
Services and to study the use made of them and, more generally, to improve the services provided. The CUSTOMER may, at any time, delete the cookies installed on their browser and may oppose the installation of these cookies by following the procedure indicated on their browser. It should be noted, however, that use of the SITE may be impaired or even impossible in this case.
When visiting the SITE for the first time, VISTORY installs cookies on the CUSTOMER’s computer, tablet or mobile phone. These cookies are installed by VISTORY and allow VISTORY to :
Optimise the CUSTOMER’s browsing and the functioning of the services,
Carry out studies and statistics on SITE traffic,
Process requests via contact forms.
Express acceptance from the information banner implies acceptance of VISTORY’s policy on cookies. The CUSTOMER may freely configure the installation of cookies and the information attached to these cookies. The CUSTOMER may also choose to deactivate all cookies. The CUSTOMER can do this in their browser settings. If the CUSTOMER deactivates cookies, they will no longer have access to many functions that facilitate their experience as a customer and the SITE, its applications and services may not function correctly.
The deposit of technical cookies does not imply the prior consent of the CUSTOMER, but is based on the pursuit of VISTORY’s legitimate interest to ensure the proper functioning of the SITE. The deposit of other cookies from which the CUSTOMER’s personal data is collected requires the prior consent of the CUSTOMER.
In accordance with current legislation, cookies may not be kept for more than 13 months. However, the information collected via tracers may be kept for a maximum of 25 months.
The following cookies are used:
Strictly necessary cookies: SITE cookies
These are cookies that are necessary for the proper functioning of the SITE, applications or services (e.g. access to secure parts of the SITE).
Functional cookies:
These cookies enable the SITE, applications and services to remember the CLIENT’s choices (such as user name, language or region) and to offer improved, more personal functionalities. These cookies may also be used to remember changes to font or font size and other customisable parts of web pages. They may also be used to execute the order. The information collected by these cookies may be rendered anonymous; furthermore, these cookies do not enable the CLIENT’s browsing activity on other websites to be tracked.
Performance and statistical cookies:
These cookies collect information relating to how visitors and users use the SITE, applications and services, such as, for example, which functionality is most used by visitors and whether visitors receive error messages from different areas of the SITE, applications or services. These cookies do not collect any information that could allow a visitor or user to be identified. All information collected by these cookies is aggregated and therefore anonymous. VISTORY only uses these cookies in order to improve the functioning of the SITE, applications and services.
Google Analytics cookies :
Targeting or advertising cookies :
Web beacons and other tracking technologies
These web beacons are used to count the number of users who have visited the SITE after clicking on an advertisement on another website or in an e-mail and to retrieve details of the products or services purchased. These web beacons collect limited information that does not allow any specific person to be identified. The CUSTOMER cannot refuse the use of web beacons, but they may be deactivated with the cookies to which they are attached.
IP address and traffic data
VISTORY keeps track of traffic data automatically recorded by its servers, such as IP address, information about the CUSTOMER’s device, the website visited by the CUSTOMER before and after the SITE. VISTORY also collects certain statistics from sites, applications and services, such as access frequencies, pages consulted and displayed; this information does not allow the identification of a specific person.
Article 15 – Applicable law – Settlement of disputes
This Policy is subject to French law. This applies to both the substantive rules and the rules of form, notwithstanding the place of performance of the substantive or ancillary obligations.
The parties will endeavour to settle amicably and in good faith any disputes that may arise between them concerning the interpretation, partial or total performance or non-performance of this Policy. The CUSTOMER will first contact VISTORY to obtain an amicable solution.
In the absence of an amicable agreement, any dispute will be submitted to the competent court of the place of residence of the defendant or, at the defendant’s choice, of the place of delivery of the OBJECT. However, in the case of a professional CUSTOMER, the courts within the jurisdiction of the Versailles Court of Appeal shall have exclusive jurisdiction.
Last updated: 17 june 2024
